The client for this product had quite a complex business process. They tasked us with taking their lengthy manual submission process and turning it into an easy to use digital product.
We spent lots of time getting to know the company, and involved them in the UX (User Experience) design process right from the off. After all, they know their users better than anyone.
We both agreed that keeping users engaged and informed was key. Our designers used wireframes to map out every important interaction a user was likely to experience, creating intuitive connections and sleek ways of displaying crucial information.
Importantly, our developers were involved right through the design process, so only designs that would really work made it through. Our designers were then constantly on hand during the development stage, making sure a compelling user experience was never compromised.
We love it. More importantly, so does the client.