Our Process

A recipe for success that we've perfected over the years

During our eighteen years experience we've refined a process that works for our team, our clients, stakeholders and partners. This means efficient, collaborative and successful projects every time.

While flexible to adapt to each project, timeframe and budget, a project is generally made up of four key stages:

DISCOVERY
DESIGN
DEVELOPMENT
LAUNCH
DISCOVERY DESIGN DEVELOPMENT LAUNCH

The brief

A twenty page document or a one line email, this is where it all begins

Immersion meeting

All stakeholders involved refine the brief in an in depth discovery session

This includes any partners or client-side technical teams to ensure their requirements and restrictions are understood from the outset

Scope of work

Objectives, deliverables, timings and costs captured in one document

Approval

The first checkpoint to ensure everyone is happy before we proceed

Information Architecture & UX

Research and best practice lead to the optimum IA and wireframes

User testing & feedback

Validation and refinement of the UX by stakeholders and users

Approval

Moodboards & concepts

Exploration of look and feel options for the product in line with any branding

Here we may partner with a branding agency or work collaboratively with a client's existing agency

Design

Full interface designs based on approved wireframes and look and feel

For UX and design only projects we may handover to your team at this point

Testing

Approval

Frontend development

Our tech team will adopt the best technology for your interface

Testing

Backend development

For content sites our prefered technology is PHP Laravel and we use Test Driven Development for quality assurance

If it's a more technical product we're likely to work with your in-house development team or a technical partner for backend integration

Testing

Training

Ensuring you can confidently use and manage anything we have produced

LAUNCH

A carefully managed go-live to ensure a smooth launch

Support

As well as guaranteeing our code for six months we’re always eager to refine and optimise